We provide simple solutions to complex healthcare problems

At NextServices, we are simplifying healthcare and making the industry more efficient and innovative through our business services and technology.

NextServices was founded in 2004 with the simple insight that two of healthcare’s biggest challenges: administrative inefficiency and access to care, required a fresh approach. Starting out in the Ann Arbor campus of University of Michigan, we developed a powerful services and software platform that has today transformed how healthcare organizations see patients, get paid and bring digital health products to life.

Our core values

What unites us as iNexters are our core values. These values have helped us become who we are as an organization:

  • Respect knowledge
  • Clients first
  • Quality focus
  • Friendly/open
  • Innovative

We represent multiple educational backgrounds in science, business, engineering, mathematics, arts, finance, computer science and so on. This diversity helps people assume new responsibilities with greater ease.

Our culture is open and transparent encouraging people to develop to their full potential in a friendly and nurturing environment. We strongly emphasize growth of the individual – not just through skills and knowledge but more broadly through various developmental activities throughout the year. Learn more here.

Management team

Satish Malnaik

CEO & Cofounder

With a background in large scale technology consulting, Satish oversees sales, finance and legal functions.

He’s based in Ann Arbor, Mich.

Praveen Suthrum

President & Cofounder

Praveen Suthrum is an entrepreneur and healthcare futurist. He co-founded NextServices, and oversees operations, technology and marketing. He’s based in Mumbai, India.

He hosts a leadership program for gastroenterology leaders called the GI Mastermind and a popular podcast called The Scope Forward Show. Praveen is the author of Private Equity in Gastroenterology and Scope Forward, books that have transformed the GI industry.

HIPAA and other global healthcare laws

The Health Insurance Portability and Accountability Act (HIPAA) includes the HIPAA Security Rule, the HIPAA Enforcement Rule, the Breach Notification Rule, the HITECH Act (that included additional modifications). We embed HIPAA into our operations and ensure that patient confidentiality and data is protected. Through privacy and security training, confidentiality agreements, privacy assessment, physical and software security, we ensure HIPAA compliance.

Medical services data – superbills, insurance details, procedure details, etc. are stored on secure HIPAA compliant servers. Any form of data transmission is 256-bit SSL encrypted. Patient data in enki (our EHR software) is 256-bit SSL encrypted. Regular security updates and data backup is maintained.

This is a staging enviroment